Now "in transit to store" :-) (other one is still "awaiting triage"... perhaps they just did it all on the same ticket, who knows...) pleasepleaseplease don't take 5 days to get BACK to the store :D
Nope (forgot about dell's at-home service--but didn't know they did it for laptops) but it's still a common enough practice that I can't be specifically miffed at apple for it...
no subject
Actually, Dell will service them at your home. So not all manufacturers make you send them in for service.
no subject