Double yay!

[alexist]

Now "in transit to store" :-)
(other one is still "awaiting triage"... perhaps they just did it all on the same ticket, who knows...)
pleasepleaseplease don't take 5 days to get BACK to the store :D

Comments

[philplasma.livejournal.com]

So what do you figure the total return time will end up being? How tolerable is it? Are you satisfied with the quality of service (if not the timeliness)?

[arosoff.livejournal.com]

1) Don't know, hopefully a couple of days;
2) It's difficult, but given that it was unusable without the repair, I have to grin and bear it;
3) Timewise this is actually quite good for a laptop repair; all manufacturers make you send them in for service.
4) I'll tell you how satisfied I am when I've got it back and can evaluate. ;-)

[ctrlfreak.livejournal.com]

Actually, Dell will service them at your home. So not all manufacturers make you send them in for service.

[arosoff.livejournal.com]

Nope (forgot about dell's at-home service--but didn't know they did it for laptops) but it's still a common enough practice that I can't be specifically miffed at apple for it...