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Double yay!

posted by [personal profile] alexist at 01:57pm on 20/07/2005 under
Now "in transit to store" :-)
(other one is still "awaiting triage"... perhaps they just did it all on the same ticket, who knows...)
pleasepleaseplease don't take 5 days to get BACK to the store :D
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There are 4 comments on this entry. (Reply.)
 

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posted by [identity profile] philplasma.livejournal.com at 02:33pm on 20/07/2005
So what do you figure the total return time will end up being? How tolerable is it? Are you satisfied with the quality of service (if not the timeliness)?
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(no subject)

posted by [identity profile] arosoff.livejournal.com at 03:17pm on 20/07/2005
1) Don't know, hopefully a couple of days;
2) It's difficult, but given that it was unusable without the repair, I have to grin and bear it;
3) Timewise this is actually quite good for a laptop repair; all manufacturers make you send them in for service.
4) I'll tell you how satisfied I am when I've got it back and can evaluate. ;-)
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(no subject)

posted by [identity profile] ctrlfreak.livejournal.com at 06:34pm on 21/07/2005

Actually, Dell will service them at your home. So not all manufacturers make you send them in for service.
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(no subject)

posted by [identity profile] arosoff.livejournal.com at 06:42pm on 21/07/2005
Nope (forgot about dell's at-home service--but didn't know they did it for laptops) but it's still a common enough practice that I can't be specifically miffed at apple for it...
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