Now "in transit to store" :-) (other one is still "awaiting triage"... perhaps they just did it all on the same ticket, who knows...) pleasepleaseplease don't take 5 days to get BACK to the store :D
1) Don't know, hopefully a couple of days; 2) It's difficult, but given that it was unusable without the repair, I have to grin and bear it; 3) Timewise this is actually quite good for a laptop repair; all manufacturers make you send them in for service. 4) I'll tell you how satisfied I am when I've got it back and can evaluate. ;-)
Nope (forgot about dell's at-home service--but didn't know they did it for laptops) but it's still a common enough practice that I can't be specifically miffed at apple for it...
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2) It's difficult, but given that it was unusable without the repair, I have to grin and bear it;
3) Timewise this is actually quite good for a laptop repair; all manufacturers make you send them in for service.
4) I'll tell you how satisfied I am when I've got it back and can evaluate. ;-)
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Actually, Dell will service them at your home. So not all manufacturers make you send them in for service.
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