posted by ![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
alexist at 09:44pm on 30/06/2008 under bad service
alexist at 09:44pm on 30/06/2008 under bad serviceI ordered something and it didn't turn up before I left. I assumed I'd get a card and have to arrange redelivery.
I came home to a card from DPD. It was the usual: we'll reattempt tomorrow, call here, or write here to leave in a secure place. only, there was a note in the corner: "left parcel under recycling bin cover". i.e. on our step. I'm fuming. That is NOT secure, I didn't say it was OK and it violates their own rules. DPD is getting a nasty letter. They should have waited for me to call and arrange redelivery.
I came home to a card from DPD. It was the usual: we'll reattempt tomorrow, call here, or write here to leave in a secure place. only, there was a note in the corner: "left parcel under recycling bin cover". i.e. on our step. I'm fuming. That is NOT secure, I didn't say it was OK and it violates their own rules. DPD is getting a nasty letter. They should have waited for me to call and arrange redelivery.
angry