alexist

I am seriously pissed off. The NEW LCD on my laptop is screwed. The Apple Store say a point of impact is visible. (Despite the fact that it was working fine, I put it down, I opened it up and the screen was screwed. No warranty. They further insulted me by saying "we'll do something for you... say, a 10% discount on the repair".

I can't afford to repair or replace it. (Or, before you ask, justify the purchase of a cheaper laptop.) So I'm screwed (and using my parents' PC).

I really, really do not want to hear snarky comments of any stripe (and, in fact, will delete them, so really, STFU.) Between this and my watch, this has been a very bad week on the repair front.

I found a 3rd party repair service that will do it more cheaply. Haven't decided yet, waiting for feedback on whether they're any good. (Somewhere else, which I know is good, charges a bit more but still less than Apple.)

I'm also going to have a try with calling Apple, because googling seems to reveal a lot of people who have had MBP screen issues and store techs are trained to call them all "accidental damage". A few people had luck with calling directly.

I forgot to post before Rosh Hashana, so Shana Tova u'Metuka everyone, and I'll add a Gmar Chatima Tova for good measure!