I'm not sure who to blame, so I'll blame them both.
The first fault was Specsavers, who didn't realise they needed me to get my old prescription off Boots (why they just couldn't examine me for a new one instead of basing it on my old one, I don't know. And I had my glasses with me as well.)
Second time, who knows: B&L said they went out, they never turned up. Specsavers re-ordered.
I got a call saying that they were in and went to pick them up. They hand me a box. One box. I look twice to make sure they haven't started mixing the lenses in one box--nope. Guess what, turned out B&L had only sent the right ones. :-( (I can't be sure that someone at Specsavers didn't screw up the order, so I'm hesitant to blame B&L.) So they have to get the left ones re-ordered.
This has taken like a month, and I'm still wearing my old lenses. They're monthly disposables. :-(
Gah. I switched from Boots because they were so damn inconvenient (I still have no idea WHY the regular optometrist can't do contact lens fittings, but this whole alternate Wednesday thing is a joke. Especially since they don't just let you pick them up--you need a 2nd pickup appointment. What the hell?)
The first fault was Specsavers, who didn't realise they needed me to get my old prescription off Boots (why they just couldn't examine me for a new one instead of basing it on my old one, I don't know. And I had my glasses with me as well.)
Second time, who knows: B&L said they went out, they never turned up. Specsavers re-ordered.
I got a call saying that they were in and went to pick them up. They hand me a box. One box. I look twice to make sure they haven't started mixing the lenses in one box--nope. Guess what, turned out B&L had only sent the right ones. :-( (I can't be sure that someone at Specsavers didn't screw up the order, so I'm hesitant to blame B&L.) So they have to get the left ones re-ordered.
This has taken like a month, and I'm still wearing my old lenses. They're monthly disposables. :-(
Gah. I switched from Boots because they were so damn inconvenient (I still have no idea WHY the regular optometrist can't do contact lens fittings, but this whole alternate Wednesday thing is a joke. Especially since they don't just let you pick them up--you need a 2nd pickup appointment. What the hell?)
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