As you might know, I am the first person to complain when I get bad service. But I'm also the first person to tell you when I've had really GOOD service. So in that vein, my applause goes to www.magimix-spares.co.uk. My initial experience was somewhat off-putting: it said the order went through but I got a database error and no confirmation e-mail. I waited a day, still no e-mail, so I sent in an enquiry and got a very prompt reply saying "no order recorded" (in politer form, of course). That actually reassured me--prompt replies do that. :) So I re-ordered Tuesday afternoon, and got the discs this morning! They're a small company in Surrey, so that's really good work.
And they were selling for £13.95 each--the other spares site was selling them for £22.95 (!) That 2nd site is also the official Kenwood spares site so now I'm suspicious about their prices. Spare bowls (and I need one for my Kenwood, for all those "whip whites at end" recipes) are never cheap, but £52 is a lot. I think I paid under $60 for my KA spare. So now I'm going to double check the price.
While we're on the topic of Magimix, an irritation: It comes with a storage box, which holds the blades, whip, and the 3 discs you get with it. They also sell a 6 disc wall holder (there's 8 available in total). Anyone else see a problem? Either you have too many discs, or you have empty space in this big box taking up room on your counter (which you still need, because who the hell wants razor sharp double edged Sabatier blades just hanging around?). I have stuck my extra discs in the box, but it isn't very tidy. (Magimix discs take up a decent amount of space because of the thing to hold them on the spindle.)
Also, why is the French fry disc part of the default set? It's useless, because the feed tube isn't anywhere near big enough to hold a potato or anything else you'd want to cut into pieces that size. (This isn't true of the new XL models, but I have a 5100.) The 4mm slicer or the julienne disc would be far more useful. Instead, I had to buy them. (Default discs are French fry, 2mm reversible slicer/grater, and 4mm grater.)
And they were selling for £13.95 each--the other spares site was selling them for £22.95 (!) That 2nd site is also the official Kenwood spares site so now I'm suspicious about their prices. Spare bowls (and I need one for my Kenwood, for all those "whip whites at end" recipes) are never cheap, but £52 is a lot. I think I paid under $60 for my KA spare. So now I'm going to double check the price.
While we're on the topic of Magimix, an irritation: It comes with a storage box, which holds the blades, whip, and the 3 discs you get with it. They also sell a 6 disc wall holder (there's 8 available in total). Anyone else see a problem? Either you have too many discs, or you have empty space in this big box taking up room on your counter (which you still need, because who the hell wants razor sharp double edged Sabatier blades just hanging around?). I have stuck my extra discs in the box, but it isn't very tidy. (Magimix discs take up a decent amount of space because of the thing to hold them on the spindle.)
Also, why is the French fry disc part of the default set? It's useless, because the feed tube isn't anywhere near big enough to hold a potato or anything else you'd want to cut into pieces that size. (This isn't true of the new XL models, but I have a 5100.) The 4mm slicer or the julienne disc would be far more useful. Instead, I had to buy them. (Default discs are French fry, 2mm reversible slicer/grater, and 4mm grater.)
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